We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
This notice was last updated on Thursday July 22nd, 2021, and complies to the UK GDPR, underpinned by the UK law the Data Protection Act (2018), and regulated by the UK ICO (Information Commissioners Office).
Scope & Responsibilities
Our scope is all data subjects, whose personal data is collected, in line with the requirements of the UK GDPR.
The Data Protection Officer (DPO) is responsible for ensuring that this notice is made available to data subjects prior to MosaiCraft collecting and/or processing their personal data.
All associates & employees of MosaiCraft who interact with data subjects are responsible for ensuring that this privacy notice is drawn to the data subject’s attention and their consent to the processing of their personal data is secured.
Who we are?
MosaiCraft is a provider of bespoke craft kits to the UK market. MosaiCraft is a unique craft which is a cross between mini-mosaic and paint by numbers. Our kits provide many hours of family entertainment for all ages.
MosaiCraft collects and processes certain personal information about you.
When we do so we are regulated under the UK General Data Protection Regulation, which is underpinned by the Data Protection Act (2018)
We are responsible as the data controller & data processor (UK GDPR Article 30) for all personal information collected for the purposes of those laws. The Data Protection Officer (DPO) is Steve Lewis of MosaiCraft, Studio 2, Clevedon Craft Centre, Moor Lane, Clevedon, Somerset, England, BS21 6TD.
MosaiCraft can be contacted via email sales@mosaicraft.co.uk
The personal information we collect and use.
Lawful bases for processing of personal data:
The lawful bases for processing are set out in Article 6 of the UK GDPR. At least one of these must apply whenever MosaiCraft processes your personal data:
- Legitimate Interst – the processing is necessary, as MosaiCraft has ascertained the legitimate interest of the individual/organisation and explained why the processing of personal data is required to action the legitimate interest. MosaiCraft reviews our legitimate interest to hold personal data annually via a Legitimate Interests Assessment (LIA).
- Consent – the individual has given clear consent for MosaiCraft to process their personal data for a specific purpose. The individual has the right to object and the right to withdraw consent.
You can find more about the UK GDPR lawful bases here or by visiting www.ico.org.uk
How we use your personal information
MosaiCraft uses your personal information to:
- To process new enquiries received via the MosaiCraft website and other electronic communications.
- To facilitate payment from MosaiCraft customers via our trusted payment gateway provider PayPal. To view PayPal’s Privacy Policies please click HERE MosaiCraft does not hold any financial details or payment information at any time, outside of the trusted PayPal payment gateway.
- To notify you about changes to our company and services (e.g., direct communications through secure & trusted, MosaiCraft channels)
- To allow you to participate in any MosaiCraft after sales features of our services when you choose to do so (e.g., feedback or reviews)
- To monitor the analysis/usage of our website (e.g., non-personal data via Google Analytics in relation to MosaiCraft)
What information we collect about you.
The personal data you have provided, we have collected from you, is not limited to:
- Names
- Email Addresses
- Contact Phone Number
- Addresses
How long your personal information will be kept?
- We will retain your personal information for several purposes, as is necessary to allow us to carry out our business activities in accordance with our legitimate interests and / or as is necessary for compliance with our legal obligations.
- Any retention of personal data will be carried out in compliance with legal and regulatory obligations and with industry standards. These data retention periods are subject to change without further notice because of changes to associated laws or regulations.
- We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
- Details of retention periods for different aspects of your personal data are available in our Document Destruction & Retention Policy which you can request from us by contacting us.
- Any personal data held in hard document copy is securely stored pre-destruction after use and is destroyed with a Certificate of Destruction in line with our UK GDPR Document Destruction & Retention Policy.
Your Rights
Under the UK GDPR, Data Protection Act (2018) and ICO guidance you have several important rights free of charge. At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the Information Commissioner’s Office (ICO) on individuals rights under the UK General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- call, email, or write to us in the first instance.
- let us have enough information to identify you,
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know the information to which your request relates?
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator (e.g., ICO) of a suspected data security breach where we are legally required to do so.
If you want detailed information from, Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org Get Safe Online is supported by HM Government and leading businesses.
We hope that we can resolve any query or concern you raise about our use of your personal data.
The UK General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioners Office (ICO) who may be contacted here or by telephone on 0303 123 1113.
Changes to this privacy notice
This privacy notice was last reviewed and published on Thursday July 22nd, 2021.
We may change this privacy notice from time to time, when we do, we will inform you via email and/or our website.
How to contact us
Please contact us if you have any questions about this privacy notice or the information, we hold about you.
The Data Protection Officer (DPO) is Steve Lewis.
If you wish to contact us, please send an email to sales@MosaiCraft.co.uk or write to Steve Lewis of MosaiCraft, Studio 2, Clevedon Craft Centre, Moor Lane, Clevedon, Somerset, England, BS21 6TD.